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How z78com Handles Your Private Information

This page sets out exactly what data we collect when you open an account or make a deposit, how we store it, and what rights you have over it.

Account data protectedJazzCash & Easypaisa transaction privacyRaast payment data handled securelyYour right to access or delete dataClear contact path for privacy requests
z78com How z78com Handles Your Private Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review, correct or remove the data we hold on your account — or if you have a question about how a JazzCash or Easypaisa transaction was recorded — our support team handles privacy requests directly. Reach us through the channel that works for you, and include your registered account number so we can locate your file quickly.

Live Chat Open the chat widget inside your account dashboard. State your privacy request clearly and include the transaction reference if it relates to a JazzCash, Easypaisa or Raast payment.
Email Support Send your data request to our support email address listed in the account help section. We aim to acknowledge privacy requests within two working days.
Account Dashboard Log in, head to the account settings section and use the data request form. This is the quickest path for access or deletion requests tied to your profile.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security on z78com covers four areas: how we store account credentials, how payment data from local wallets is handled, how cookies work on our site, and how long we keep your records. Each area has a specific practice, not a vague commitment.

Account Security

Passwords are stored in hashed form. Every login triggers an OTP sent to your registered mobile number, so access requires both your password and your handset at that moment.

Payment Data Retention

Transaction records for JazzCash, Easypaisa and Raast deposits are kept to resolve disputes and satisfy audit requirements. Raw wallet credentials are never stored on our servers.

Cookie Use

We use session cookies to keep you logged in during a visit and analytics cookies to understand which pages load slowly on mobile. You can clear cookies through your browser settings at any time.

Data Deletion Requests

Request deletion of your account data via the dashboard form or by emailing support. We process confirmed deletion requests within the period required by applicable law in supported regions.

Common Questions About Your Data on z78com

Below are the questions we hear most often about how personal and payment data is handled. If your question is not covered here, contact us through live chat or the dashboard form.

We collect your name, mobile number and email address at registration. If you verify your identity later, we also hold the document reference you submit at that step.

We log the transaction reference number and amount for every JazzCash, Easypaisa and Raast deposit. Your full wallet PIN and bank login are never captured or stored by us.

Yes. Submit a data access request through the account dashboard or by emailing support with your registered account number. We will compile and share a summary of your held data.

Use the deletion request form in account settings, or contact support by email. Once confirmed, we process the request within the period required under applicable law for supported regions.

We share only what is necessary with payment processors like JazzCash and Easypaisa to complete transactions. We do not sell your personal data to any third party for marketing purposes.

We retain records for a period after account closure as required by applicable law in the regions we serve. Once that retention period ends, your data is removed from our active systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.